1. Information We Collect
We collect:
- Account information (name, email, username)
- UPI ID for payment processing
- Profile information you choose to share, including profile images and bio
- Basic analytics about page visits (IP address, user agent, timestamps)
2. How We Use Information
Your information is used to:
- Provide and improve our service
- Display your public profile page
- Process transactions (your UPI ID is masked and never fully shown publicly)
- Detect and prevent misuse, spam, or violations of our Terms of Service
- Communicate with you about your account
3. Profile Content & Moderation
BuyMeAChai reserves the right to review profile images, display names, and bio content for compliance with our community standards. Content that is found to be:
- Sexually explicit, nude, or obscene
- Hateful, harassing, or threatening
- Fraudulent or impersonating another person
- In violation of applicable Indian law
...may result in content removal or account suspension without prior notice. Suspended accounts remain stored in our systems for audit purposes but are not publicly accessible.
4. Data Protection
We implement security measures including:
- Encryption of sensitive data (passwords are hashed and never stored in plain text)
- Limited access to personal information by staff
- Regular review of access controls
5. Third Parties
We do not sell your data. We only share information with:
- UPI payment infrastructure as required to generate QR codes
- Legal authorities when required by applicable law
6. Data Retention
We retain your account data as long as your account is active. If your account is deleted or suspended, core account data may be retained for up to 90 days for audit and fraud prevention purposes before permanent deletion.
7. Your Rights
You can:
- Access, update, or delete your account at any time
- Opt out of non-essential communications
- Request a copy of your personal data by contacting us
- Appeal an account suspension by reaching out to our support team
8. Contact
For privacy-related requests or concerns, please contact us through the support link in the footer.